If your car will not start in a parkade, call Towstar Towing and Recovery™. We do underground roadside assistance in Vancouver BC, even in tight spots near Canada Place, Yaletown, or Granville Island. We help with dead batteries, lockouts, flat tires, and fuel issues without making a mess. Learn more on our roadside assistance services page, or call now for 24 hour roadside assistance when you need help right away.








Underground jobs are different from curbside calls. Parkade ramps are steep, lanes are narrow, and ceilings are low. Towstar sends the right unit so we can work without scraping walls or blocking traffic. For a dead battery we can do a battery boost service. If you are locked out, our vehicle lockout help gets you back in fast. Tell us your parkade level and gate code if you have one.
Start with the basics: turn on your hazards, stay visible, and move to a safe spot if you can. Then text or call with the exact address, parkade name, and clearance sign. If you have a spare, we can help with a mobile tire change so you can drive out. Many drivers search “roadside assistance Vancouver” when this happens, and we make it simple.
How much does the Service cost?
Complete the “Get Quick Quote” form and you’ll receive a fast price estimate by email and a follow-up call from our Dispatch team.
Most underground calls are quick fixes. We can bring a small amount of gas or diesel with our fuel delivery when the gauge hits empty. We can also top up air, check a slow leak, or help you get enough power to start. If the car cannot move, we will explain the next step in plain words so you know what to do.
A nail in the tire, a bead leak, or a low spare can stop you from getting up the ramp. Our team can inspect the tire and do safe on-site help when possible. If you need a fast patch plan, start with our tire repair options and we will guide you. We work carefully around pillars, tight turns, and speed bumps in Vancouver BC parkades.
While you wait, keep doors locked and stay where you feel safe. Turn on hazard lights and set out a warning triangle if you have one. If your battery is old, a simple boost may not last, so ask about car battery replacement. For basic breakdown steps in BC, see this ICBC driving safety guide. We will arrive with clear tools and a calm plan.
When you call, we ask two key questions: where are you, and what is wrong. We also ask the parkade height, the level you are on, and if there is a tight turn near the exit. That info helps us bring the right gear for a tire air up or a quick start. We cover Downtown, Mount Pleasant, Kitsilano, and areas near BC Place and UBC.
Need a Quote before scheduling in for roadside assistance?
Some underground calls are for vans, work trucks, and delivery rigs. If a bigger battery will not crank, we can bring the power you need with our heavy vehicle battery boost. We plan for low clearance and tight angles, so we do not hit pipes or sprinklers. This is useful in busy spots like Metrotown trips into Vancouver, or downtown office parkades at rush hour.
Tight spaces need a careful plan. We use compact tools, portable lights, and safe cables. We keep doors clear so other drivers can pass. If the parkade has a gate, we wait for your call back so we do not get stuck outside. Our goal is simple: get you running and help you exit the parkade safely, without stress or surprises.
People often search “battery boost service near me” when the car is dead and they are late. We give a clear quote range on the phone and we confirm the address before we roll. When we arrive, we explain what we will do and what it will cost. If the battery is done, we can help you plan the next step so you are not stranded.
We help drivers in residential and public parkades across Vancouver BC. That includes areas near Stanley Park, Robson Street, Main Street, and the Broadway corridor. If you are near a hotel, condo, or mall, tell us the closest entrance or elevator lobby. The more exact you are, the faster we can find you underground and start the work.
Towstar Towing and Recovery™ is known for calm, careful service. We show up ready, we keep our work area clean, and we talk to you like a neighbour. You get real updates, not guesses. If you are in an underground parkade, we move slow and watch every corner. This helps protect your car, the building, and everyone around you.
Call us and tell us the parkade address, level, and clearance sign. We bring safe cables and lights, and we can boost you without blocking the ramp. If the battery is weak, we will explain what to do next so it starts again later. For extra tips, read our battery boost guide before the next cold snap.
Yes, many garages can be reached, but low clearance needs the right unit. We ask about the height limit, tight turns, and any gates. If the car cannot drive out, we may need a special plan to move it safely. You can learn how that works in our underground parking tow guide. We will talk you through options on the phone.
Cold weather slows the battery and makes the engine harder to start. Short trips also do not give the alternator enough time to recharge. Parking underground can help a bit, but an old battery can still fail without warning. Keep terminals clean and get the battery tested. Our BC roadside assistance guide also covers simple prep steps.
Cold weather slows the battery and makes the engine harder to start. Short trips also do not give the alternator enough time to recharge. Parking underground can help a bit, but an old battery can still fail without warning. Keep terminals clean and get the battery tested. Our BC roadside assistance guide also covers simple prep steps.
• Car Battery Boost Services in Vancouver BC
• Mobile Tire Change Services in Vancouver BC
• Car Lockout Unlock Services in Vancouver BC
• Tire Repair Services in Vancouver BC
• Fuel Delivery Services in Vancouver BC
• Underground Roadside Assistance in Vancouver BC
• Tire Air Up Inflation Services in Vancouver BC
• Car Battery Replacement Services in Vancouver BC
• 24 Hour Roadside Assistance Services in Vancouver BC
• Heavy Vehicle Battery Boost Services in Vancouver BC
Neighbourhoods in Vancouver BC we often reach for underground roadside calls. If your area is not listed, call and we will still try to help:
• Vancouver
• Downtown Vancouver
• West End
• Kitsilano
• Mount Pleasant
• Yaletown
• Gastown
• Coal Harbour
• Commercial Drive
• Kerrisdale
• Dunbar-Southlands
• Marpole
• Hastings-Sunrise
• South Granville
• False Creek
©2025 Towstar Towing and Recovery | All rights reserved