When your car breaks down in Surrey, Towstar Towing is the reliable help you can count on—fast, professional, and respectful. Our 24/7 roadside assistance covers every Surrey neighborhood, including Whalley, Cloverdale, Newton, and South Surrey. Whether you’re facing a dead battery, flat tire, lockout, or fuel issue, our trained technicians arrive quickly with the right tools to get you back on the road. Transparent pricing, friendly service, and dependable support—Towstar is your trusted roadside partner anytime, anywhere in Surrey.
Roadside assistance in Surrey from Towstar means you’re never alone when car problems strike. We provide complete help for all the situations that leave Surrey drivers stranded—dead batteries that won’t turn over on cold mornings, flat tires on busy roads during rush hour, keys locked inside your vehicle when you’re already stressed, or running out of gas at the worst possible moment. Our service covers every Surrey neighborhood from Whalley to Cloverdale, with technicians who respond quickly and treat your situation with the seriousness it deserves.
What makes Towstar different is how we treat you during stressful situations. We know that being broken down on King George Boulevard during rush hour or stuck in a parking lot at Guildford Mall with kids in the car isn’t just inconvenient—it’s genuinely frightening. You’re worried about being late, about costs you didn’t budget for, about whether you can trust the person who shows up to help. We get it because we’ve helped hundreds of Surrey drivers through these exact moments.
Our technicians arrive in clearly marked vehicles so you know it’s us. They introduce themselves professionally and treat you with respect, not like someone who doesn’t know anything about cars. They explain what’s wrong in plain language—no jargon, no talking down to you. They tell you what it costs before they start any work, and that quote is what you pay. No hidden fees, no surprises, no changing the price after you’re already committed. Just honest help from people who understand that you’re dealing with an unexpected crisis and need someone reliable to make it better.
Transport Canada emphasizes proper roadside safety procedures during vehicle emergencies, and we follow those guidelines to protect both you and our technicians. Following Transport Canada’s roadside safety recommendations, we position our vehicle to shield you from traffic if you’re in an unsafe location. If you have children who are scared, we take extra time to make sure everyone feels safe. If you need to retrieve belongings before we work, we give you that time without making you feel rushed. The technical skill to fix a dead battery or change a tire is baseline—the emotional intelligence to help someone during a crisis is what separates adequate service from genuinely caring support.
Emergency roadside in Surrey requires immediate response, and Towstar delivers fast help when every minute counts. When your car dies on the side of 152nd Street at night, or your battery gives out in a hospital parking lot when you’re already stressed about something else, or you realize you’re out of gas on Highway 99 with no station in sight, you need someone who answers the phone immediately and dispatches a technician without delay. That’s exactly what we provide—true emergency service that prioritizes your safety and gets you moving again as quickly as possible.
Emergency situations demand more than just technical competence—they require genuine empathy and understanding. When you call Towstar in a panic because you’re stranded with your kids, or stuck somewhere that doesn’t feel safe, or about to miss picking up your children from daycare, we understand the urgency isn’t just about your car—it’s about everything that breakdown threatens in your life. Our dispatchers stay calm even when you’re anxious. They gather the information we need efficiently without making you repeat yourself. They tell you realistic timeframes for arrival, not false promises that create more stress when we’re late.
When our technician arrives, they assess your situation quickly but thoroughly. If it’s a dead battery, they don’t just jump-start it and leave—they check why it died so you understand if it’s a one-time thing or something that needs attention. If it’s a flat tire, they make sure your spare is properly inflated and safe to drive on. If you’re locked out, they get you back in your vehicle without damage and without judgment about how it happened. They treat you like a neighbor having a bad day, not like a transaction to complete and move on from.
ICBC emphasizes proper emergency procedures during roadside incidents, and we follow those standards while adding the human touch that turns a stressful experience into something more manageable. Your emergency becomes our priority the moment you call, and we don’t stop helping until you’re safe and your vehicle is functional or properly cared for.
Years
Serviced
Get your car tire changed on the road, at work or at home!
We ensure to safely patch up your tire.
We’ll come straight to you with the quantity of gas you need.
Quickly inflate your tires wherever you are on the road, at work, or at home.
Reliable roadside help anytime, day or night.
If you’re dealing with a flat tire, dead battery, or lockout, don’t wait. Towstar offers fast, affordable roadside help that gets you back to safety — without the stress. Our local Surrey team is ready 24/7 to respond within minutes.
(236) 905-0395
office.towstar@gmail.com
Roadside service in Surrey from Towstar covers the full range of help you might need when your vehicle won’t cooperate. Beyond emergency situations, we provide scheduled and non-urgent assistance for drivers who want professional help rather than struggling with car problems themselves. Whether you need a battery boost before heading to work, help with a tire change in your driveway, or lockout service when you’ve locked your keys in the car at home, we handle it with the same professionalism and speed as emergency calls.
The reality is that many Surrey drivers—especially those who’ve never changed a tire, don’t know how to safely jump-start a battery, or feel uncomfortable working on their car—benefit from professional roadside service even in non-emergency situations. There’s no shame in calling for help, and there’s real value in having someone with the right tools and experience handle it correctly the first time.
Sarah, the single parent rushing to get her kids to school, doesn’t have time to struggle with a lug wrench she’s never used. The office administrator who doesn’t understand car mechanics shouldn’t risk damaging her vehicle’s computer system with improper jump-starting. The commuter already stressed about being late for work doesn’t need the additional anxiety of trying to change a tire on a busy road. That’s where we come in.
Our technicians can spot potential problems while they’re helping you—like a spare tire that’s dangerously low on air, battery terminals corroded and ready to fail soon, or tire damage that needs attention before it becomes dangerous. We share this information honestly without upselling or creating unnecessary fear. We’re not mechanics trying to generate repair business—we’re roadside assistance professionals who believe that informed customers make better decisions. If we see something that concerns us, we’ll tell you plainly what it is, why it matters, and what you might want to do about it. Then the decision is yours.
For drivers in Fleetwood, Newton, South Surrey, or any Surrey neighborhood, our roadside service means having a reliable partner who respects your time, treats you fairly, and actually wants to help rather than just collect a fee and leave.
Roadside assistance Surrey cost with Towstar is transparent and affordable, with upfront pricing that eliminates surprise fees. We know that unexpected car trouble already creates financial stress—you’re worried about repair costs, you’re concerned about how much today’s crisis will impact your already tight budget, and you’re vulnerable to being overcharged when you’re stranded and need help immediately. That’s why we quote the price before starting work, and that quote is what you pay. No hidden fees, no surprise charges, no changing the price after you’re already committed.
Understanding roadside assistance costs helps you make informed decisions during stressful moments. Professional battery boost services typically range from $65 to $89 for standard vehicles, which is far less than the potential cost of damaging your car’s electrical system with improper jump-starting methods. Modern vehicles have sensitive computer systems that can be permanently damaged by voltage spikes from incorrect jump-starting—professional service protects that investment.
Similarly, professional tire changes protect you from injury and ensure proper installation—something that’s hard to put a price on when you’re on the side of a busy road. Many drivers don’t realize how dangerous roadside tire changes can be. Traffic passing close by, unstable jacking on soft shoulders, improperly tightened lug nuts that come loose at highway speeds—these aren’t theoretical risks, they’re real dangers that happen regularly. Our technicians have the equipment, training, and experience to do it safely.
Many Surrey drivers don’t realize that ICBC’s Roadside Plus coverage can reimburse up to $50 toward emergency roadside expenses for mechanical breakdowns. If you have this optional coverage, our detailed receipts include all the information ICBC needs for your claim, making reimbursement straightforward. We accept all payment methods, including credit cards, debit cards, and e-transfer, and we provide receipts immediately.
The cost of calling Towstar isn’t just about fixing your immediate problem—it’s about buying back your peace of mind, your safety, and your time. What’s it worth to not struggle with a tire change on a busy highway? What’s it worth to know your battery was jump-started correctly without risking damage? What’s it worth to have someone treat you with respect when you’re stressed and vulnerable? We think that’s worth fair, transparent pricing with no games or surprises.
24 hour roadside assistance in Surrey means Towstar is available whenever trouble strikes—not just during business hours, but at 3 AM on a Sunday, during holiday weekends, in the middle of winter storms, or any other time that car problems don’t conveniently wait for your schedule. Our around-the-clock service ensures that Surrey drivers are never truly stranded, regardless of when or where their vehicle breaks down.
The truth about car problems is that they happen at the most inconvenient times. Batteries die on cold Sunday mornings when you’re trying to get to an important family event. Tires go flat late Friday night when you’re exhausted and just want to get home from work. Keys get locked inside vehicles in parking lots at 2 AM when you’re in an area that doesn’t feel safe. Having true 24-hour roadside assistance in Surrey means you have a reliable option no matter what time the crisis hits.
Our night shift technicians are just as professional and responsive as our day crew—we don’t run a skeleton operation after hours. When you call Towstar at 2 AM because you’re stranded in an empty parking lot near Surrey Memorial Hospital, you’ll get the same fast, respectful service you’d receive at 2 PM. Actually, you might get even more attentive service because we understand that nighttime breakdowns create additional safety concerns, especially for drivers alone or with children.
We prioritize nighttime calls from vulnerable situations—women alone, elderly drivers, people with children, anyone in an isolated or unsafe-feeling location. Our dispatch asks specific questions about your situation not to be nosy, but to ensure we’re sending help appropriately and that you’re as safe as possible while waiting. If you don’t feel safe staying in your vehicle, we’ll help you figure out a safe alternative. If you feel unsafe in your current location, we’ll stay on the line with you or check in regularly until our technician arrives.
The reality is that Surrey’s roads operate 24/7, and so does our commitment to helping drivers who need assistance. Whether you’re a healthcare worker finishing a night shift at Peace Arch Hospital, a parent driving home late from a family event, or someone dealing with an unexpected breakdown at any hour, we’re here. The time on the clock doesn’t change our professionalism, our response time, or our commitment to treating you with respect and getting you safely on your way
Towstar Towing and Recovery is highly skilled in handling all types of vehicles, from compact cars to larger models. No matter the size or make of your car, we have the equipment and knowledge to deliver dependable emergency roadside assistance in Burnaby.
Some of the vehicles we frequently assist include:
Need roadside assistance in Surrey right now? Towstar Towing provides immediate support across the entire city—from Whalley to South Surrey, Newton to Cloverdale, and every neighborhood in between. Whether your battery died at Guildford Town Centre, you have a flat tire on 152nd Street, or you’re locked out at Surrey Central Station, we respond fast with professional service that treats your emergency with the urgency it deserves.
Call us immediately if you’re stranded during your morning commute, broken down late at night, or stuck somewhere that doesn’t feel safe. We understand that car trouble creates stress—especially when you have somewhere important to be, when you’re worried about your safety, or when you’re dealing with frightened children who don’t understand why you can’t just fix it and go. Our technicians arrive quickly in marked service vehicles, assess your situation professionally, and provide clear explanations about what’s needed and what it costs before we start any work.
Roadside assistance in Surrey costs vary by service type, but Towstar provides transparent pricing with no hidden fees. Battery boosts typically range from $65-$89 for standard vehicles, flat tire changes cost $75-$100, and lockout service ranges from $80-$120 depending on vehicle type and time of day. We provide upfront quotes before starting any work so you know exactly what to expect. These prices are significantly less than the cost of damage from improper DIY methods or the time and stress of handling it yourself. For a complete breakdown of all service costs, see our guide on roadside assistance pricing in BC. For towing services, visit our Surrey emergency towing page for detailed pricing information.
Response times for roadside assistance in Surrey typically range from 15-30 minutes depending on your exact location, current traffic conditions, and call volume. We prioritize emergency situations—such as vehicles stranded in unsafe locations, drivers with children, or situations involving extreme weather. Our GPS-tracked fleet system ensures we dispatch the closest available technician to your location whether you’re in Whalley, Newton, Guildford, or South Surrey. During severe weather or high-demand periods, we communicate realistic timeframes and keep you updated throughout. Learn more about what to expect when you call for roadside assistance in our detailed guide.
While waiting for roadside assistance in Surrey, prioritize your safety by staying with or near your vehicle in a safe location. Turn on your hazard lights to alert other drivers. If you’re on a busy road like Highway 99 or Fraser Highway and can safely move your vehicle to the shoulder, do so. Transport Canada recommends maintaining safe distance from traffic when stranded on highways. If you feel unsafe—especially at night or in an isolated area—stay in your locked vehicle and keep your phone accessible. Our dispatcher can stay on the line with you or check in regularly until our technician arrives.
Yes, Towstar works with ICBC roadside coverage for Surrey drivers. ICBC’s Roadside Plus optional package can reimburse up to $50 toward emergency roadside expenses for mechanical breakdowns, though you’ll pay us directly and submit a claim for reimbursement afterward. We provide detailed receipts with all necessary information for your ICBC claim. The coverage applies to towing costs from breakdowns (not collisions) but doesn’t cover parts or supplies like gasoline, batteries, or tires. Many Surrey drivers find our pricing competitive enough that even without full reimbursement, professional service provides better value than DIY attempts. e.
Yes, Towstar provides roadside assistance in Surrey for all standard passenger vehicles including cars, SUVs, trucks, minivans, and crossovers. We also service motorcycles, RVs, light commercial vehicles, and specialty vehicles. Our technicians carry professional equipment appropriate for different vehicle types, ensuring safe battery boosts, tire changes, and lockout service regardless of what you drive. For electric vehicles or hybrids, we use specialized procedures to protect sensitive electrical systems. If you have a heavy-duty commercial vehicle or specialized equipment, call us to discuss your specific needs—we’ll let you know immediately if we can help or refer you to an appropriate specialist.
If your vehicle can’t be safely driven after roadside assistance, we provide complete emergency towing services throughout Surrey. Our technicians can assess whether your vehicle is safe to drive or needs to be transported to a repair facility. If towing is needed, we’ll explain why, provide upfront pricing for the tow, and take your vehicle wherever you specify—your preferred mechanic, your home, or a secure storage location. We never pressure you into unnecessary towing. If we can get you moving safely with roadside assistance, that’s always our first choice because it’s faster and less expensive for you. For complete information about our towing services, see our Surrey emergency towing page. Not sure if you need a tow or just roadside help? Read our guide on when to call for towing vs. roadside assistance.
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