RV stuck by Metrotown? Get a live ETA by text.

If your RV is stuck near Metrotown in Burnaby, you want calm, clear steps. Our RV towing services start with pickup questions, then you get live ETA text updates so you know when help is really coming. If you need a full lift, see flatbed towing services.

Quick overview

• RV won’t start or won’t move in a busy lot.
• You don’t know what tow type you need.
• You worry about surprise fees after the job starts.
• You need a real arrival time, not a guess.

In this guide

• Ask for text updates so you can track the ETA.
• Confirm the pickup spot and the quote parts before hookup.

Simple version:

• Call and say RV size what’s wrong.
• Share your exact spot and best entrance.
• Request live ETA text updates.
• Keep keys, ID, and payment ready.

TL;DR: RV tow near Metrotown

• Use RV towing services and ask for ETA texts.
• Get the quote parts: hookup, km, fuel surcharge, and extras.
• If your RV is in a parkade, say so right away.

What live ETA text updates mean

Live ETA texts are short updates like: driver assigned, on the way, and close by. This helps when you are waiting inside Metrotown. If your RV is in a tight parkade, ask for underground towing services. For bigger rigs, heavy duty towing services may be needed.

Context (what matters in this situation):

• ETAs can change with traffic.
• Ask for a text when the driver is dispatched.
• Confirm your phone number is correct.
• Tell dispatch if you are blocking a lane.

Metrotown RV tow story (how it usually goes)

Most calls start with: where is the RV, can it roll, and what is the clearance. If you are towing a motorhome, see motorhome towing services.

What this usually looks like (real-world flow):

• You share the closest entrance and a clear landmark.
• Dispatch confirms RV length, weight, and access.
• Text: driver assigned.
• Text: ETA updated if traffic changes.
• Pickup happens, then you get a final destination check.

Details to confirm (so you get the right help fast):

• A quick photo of the spot can help.
• Tell us if you can wait indoors.
• Ask if you can move the RV to a safer spot.

What you should get as the outcome:

• Less guessing and less stress.
• Faster pickup because the spot is clear.
• Fewer surprises on the invoice.

Plans, limits, and hidden costs to watch

Some roadside plans cap miles or only cover cars. For RVs, ask for the full price pieces before you agree. This guide on RV towing cost shows the usual line items.

Limits / constraints (what can slow things down):

• Some plans only pay a set number of km.
• Some plans do not cover oversized RVs.
• Some plans require you to call them first.
• Some plans only tow to the nearest shop.

Hidden costs to watch for:

• After-hours or holiday fee.
• Extra time for tight access or parkades.
• Extra gear fees (dollies, winch, recovery).
• Storage fees if the RV goes to a yard.

What to do right now

Take 30 seconds to gather details so the tow is smooth. If you also need to move a trailer, trailer towing services can be added. For longer moves out of town, long distance hauling services may fit better.

• Text the pickup spot, nearest door, and height limit.
• Ask for the quote parts: hookup, km, fuel surcharge, extras.

Our recommendations for Metrotown RV tows

Ask for text ETA updates at booking.

Share a landmark plus the best entrance.

Tell dispatch about low clearance or tight turns.

If the wheels won’t roll well, dolly towing services can help.

If you have extra gear to move, equipment towing services may be useful.

Keep your phone on loud so you don’t miss a text.

Safety first (5 quick steps)

If your RV feels too big for the spot, ask for truck towing services and stay safe while you wait.

Do this in order:

1. Turn on hazard lights.
2. Get everyone to a safe place off the road.
3. Do not crawl under the RV in traffic.
4. If you can, move to a safer curb spot.
5. Keep valuables with you before pickup.

Scenario 1: RV stuck in Metrotown parking lot

You need a quick pickup with clear texting, because the lot is busy and loud. Share the nearest door and where the RV is sitting.

What to do:

• Say if the RV can roll and steer.
• Share any height limit signs.
• Ask for a text when the driver is dispatched.

Scenario 2: RV in an underground parkade

Parkades are tight. Tell dispatch the clearance and the sharpest turn. If the RV can’t be towed there, you may need to move it to an open area first.

What to do:

• Give the parkade level and exact stall row.
• Share the best ramp entrance.
• Ask what gear is needed for tight access.

Scenario 3: Need the RV moved to a shop or storage

If you already know the drop-off place, share the full address and the best gate or bay to enter. Ask if there are wait-time fees at the drop.

What to do:

• Confirm the drop-off hours.
• Ask for the km rate and fuel surcharge.
• Ask if photos are needed at drop-off.

Step-by-step: what to do next

Step 1: Book and confirm the basics

Say RV type, length, and if it can roll. Confirm pickup city (Burnaby) and ask for text ETA updates.

Step 2: Share your exact spot

Send the closest entrance, level, and a simple landmark. If you can, send a photo of the RV in the spot.

Step 3: Pick the right tow type

Choose the option that matches your RV and where it is stuck. If you are not sure, tell dispatch clearance and access.

B.C. towing & impound rates (official)

If your RV is being impounded (not a normal tow), the province posts rate examples and common line items. It helps you spot charges like per-km towing and fuel surcharge. Use this page: Vehicle impoundment rates. Keep your receipt either way.

FAQ

Can I get text updates instead of calls?

Yes. Ask dispatch to text you the ETA and any changes. Keep your phone on and reply fast if they ask a question.

How do I get the real price before hookup?

Ask for the quote parts: hookup, km rate, fuel surcharge, and any extra fees. This helps you ask the right questions: real price before hookup.

What info should I send for a Metrotown pickup?

Send the nearest entrance, the level, and a landmark. Add a photo if you can. Tell them if the RV is blocking traffic.

What if I cancel because the RV starts again?

Cancel as soon as you can. Ask what fees apply if a driver was already dispatched. See what fees are legit here: canceling an RV tow.

Do you tow from underground parkades?

Sometimes, but it depends on clearance, turns, and access rules. Always tell dispatch it is underground before a driver is sent.

What if it’s a small camper van or travel van?

If it is smaller and easier to move, light duty towing services may be enough. Still share weight, length, and access so the right gear arrives.