Welcome to Towstar Towing and Recovery, your reliable ally for towing services in Surrey! Vehicle troubles can happen anytime, leaving you stranded and stressed. But don’t worry – we’re here to help, no matter what vehicle you drive.
Whether you’re driving a sleek sedan, an SUV for the family, or an all-wheel drive vehicle, our skilled team is ready to help. We’re not just another towing company; we’re your neighbors, dedicated to keeping Surrey’s roads safe and its drivers worry-free. With our prompt response times and professional service, you can trust us to handle any roadside situation with care. Our commitment to reliable car towing in Surrey means that no matter where you are, help is just a phone call away. Day or night, rain or shine, we’re here to get you and your vehicle safely back on track.
At Towstar, we’re proud of our quick response times. We’re available 24/7, so you’re never left waiting long for help. Our certified operators are experts in handling all types of vehicles, using state-of-the-art equipment to ensure your car is towed safely and securely.
We offer a wide range of Surrey towing services, from emergency roadside assistance to long-distance towing. And the best part? Our pricing is transparent and competitive, with no hidden fees to surprise you later.
Key Takeaways
- 24/7 availability for all your towing needs in Surrey
- Experienced in towing cars, SUVs, and all-wheel drive vehicles
- Fast response times to minimize your wait
- Certified operators using top-notch equipment
- Competitive and transparent pricing
- Comprehensive range of towing services
- Committed to customer satisfaction and safety
Introduction to Towing Surrey Services
When your car breaks down in Surrey, you need a reliable towing service. At Towstar, we know how stressful car troubles can be. That’s why we offer top-notch vehicle recovery Surrey services to get you back on the road quickly.
Understanding Towing Needs
Every towing situation is different. You might have a flat tire, be in an accident, or have a mechanical failure. Our team is ready to handle all these scenarios, from simple jumpstarts to complex recoveries.
The Importance of Quick Response
Being stranded is stressful, and time is of the essence. Our emergency tow truck Surrey service aims to reach you within 30 minutes of your call. We’re here 24/7, so help is always just a phone call away.
Overview of Towstar’s Services
At Towstar, we offer a wide range of towing services to meet your needs:
- Flatbed towing for luxury cars and motorcycles
- Wheel-lift towing for standard vehicles
- Heavy-duty towing for trucks and buses
- Specialized towing for vehicles stuck in mud or snow
Our rates are competitive, usually between $75 to $150 for standard tows. We promise transparent pricing with no hidden fees.
| Service | Response Time | Availability |
|---|---|---|
| Emergency Towing | 30 minutes | 24/7 |
| Accident Recovery | 30-45 minutes | 24/7 |
| Long-Distance Towing | Scheduled | By appointment |
With Towstar, you’re not just getting a tow truck. You’re getting peace of mind knowing that professional help is always available when you need vehicle recovery Surrey services.
Why Choose Towstar Towing in Surrey?
Being stuck on the side of the road is frustrating. Towstar is here to help. We’ve been serving Surrey drivers for over 8 years. We’re known for our affordable towing Surrey residents trust.
Commitment to Customer Satisfaction
Your happiness is our goal at Towstar. We aim to get to you in 15-30 minutes. Our prices start at $90 for short tows, which is cheaper than the BC average.
Experienced and Certified Team
Our team is not just experienced, but experts. We’ve dealt with all types of vehicles for over 8 years. We’re fully licensed and insured, so you can relax.
Need help on the road? We’re here 24/7. We handle everything from flat tires to complex issues. If your vehicle needs storage, our secure facility keeps it safe.
Choose Towstar for quick, reliable, and affordable towing. We’re more than just movers. We care for our community, one tow at a time.
Types of Vehicles We Tow
At Towstar, we’re Surrey’s top choice for towing. Our team can handle many types of vehicles. We make sure you’re covered, no matter what you drive.
Cars and Sedans
We’re experts at towing cars and sedans. Our specialized equipment keeps your vehicle safe and secure during transport.
SUVs and Crossovers
Big vehicles need extra care. Our Surrey team has the right tools and knowledge to tow SUVs and crossovers smoothly.
All-Wheel Drive Vehicles
All-wheel drive vehicles need special handling. We use flatbed tow trucks to protect your vehicle’s drivetrain during transport.
Our 24/7 towing Surrey service covers more than just these types. We can handle:
- Light-duty vehicles like motorcycles
- Medium-duty vehicles including vans and larger trucks
- Heavy-duty vehicles such as buses and RVs
We have 8 modern tow trucks in Surrey. They’re strategically placed for quick response times. Our team is ready for any towing challenge, ensuring your vehicle is safe. Our services include bike and SUV towing, so no matter the size of your vehicle, we have the right equipment to handle it. With our experienced operators and well-maintained fleet, we guarantee a smooth and hassle-free towing experience. Whether it’s an emergency or a scheduled tow, we’re here to help 24/7.
| Vehicle Type | Towing Method | Response Time |
|---|---|---|
| Cars and Sedans | Wheel-lift or Flatbed | Within 30 minutes |
| SUVs and Crossovers | Flatbed | Within 30 minutes |
| All-Wheel Drive | Flatbed | Within 30 minutes |
| Heavy-duty Vehicles | Specialized Equipment | Within 45 minutes |
Our Complete Towing Services
At Towstar, we’re proud to offer a wide range of towing services in Surrey. Whether you’re facing a sudden breakdown or planning a big move, our team is here for you 24/7, 365 days a year.
Emergency Towing
Stuck on the side of the road? Our Surrey tow service team is quick to act. We respond in about 30 minutes. Our emergency towing starts at $65, making help affordable when you need it.
Long-Distance Towing
Got a vehicle to move across Surrey or further? Our long-distance towing service has you covered. We handle all vehicle sizes, from small cars to big trucks over 10,000 pounds. Our wide network ensures reliable service in Surrey, including Guildford, Cloverdale, Newton, and South Surrey. We prioritize safe and efficient transport, using specialized equipment to secure your vehicle during the journey. The final price depends on several factors affecting tow truck cost, such as distance, vehicle size, and time of day. No matter the situation, our team is committed to providing affordable and professional towing services across Surrey and beyond.
Flatbed Towing Solutions
For extra care during transport, our flatbed towing service is ideal. It keeps your car level and safe, reducing damage risk.
| Service | Response Time | Coverage Area | Availability |
|---|---|---|---|
| Emergency Towing | 30 minutes | All Surrey neighborhoods | 24/7, 365 days |
| Long-Distance Towing | Scheduled | Surrey and beyond | By appointment |
| Flatbed Towing | 30-45 minutes | Surrey, Langley, Delta | 24/7, 365 days |
With Towstar’s wide range of towing services, you can count on help being just a call away. Choose us for your towing needs in Surrey and see the difference of working with a dedicated, professional team.
Safety Measures During Towing
At Towstar, your safety is our number one concern. As a leading tow company in Surrey, we’ve put in place strict safety measures. These are to protect you and your vehicle during towing.
Equipment We Use
We use the best towing equipment for safe vehicle recovery in Surrey. Our fleet includes advanced tow trucks for all vehicle types. We also have specialized tools like wheel lifts, flatbeds, and safety chains for secure vehicle transport.
Training and Safety Protocols
Our team is well-trained in safe towing practices. We follow strict safety protocols, including:
- Proper vehicle securement techniques
- Safe driving practices during towing
- Emergency response procedures
- Regular equipment maintenance checks
Did you know 70% of vehicle-related accidents happen due to breakdowns on highways? That’s why we focus on quick and safe towing services. In Surrey, we respond in just 30-45 minutes, so you’re not stranded for long.
| Safety Measure | Impact |
|---|---|
| Using reflective triangles | Reduces accident risk by 45% |
| Wearing reflective safety vests | Increases visibility by 300% |
| Moving to a safer location | Reduces additional accident risk by 20% |
Choosing Towstar for vehicle recovery in Surrey means more than just a tow. It means your safety on the road is our priority. Trust our expertise and equipment to safely get you back on track.
Affordable Pricing Options
At Towstar, we know how important affordable towing services are in Surrey. We’ve built a reputation for excellent service without high costs.
Transparent Pricing Structure
Our prices are easy to understand. We keep things simple and clear. For instance, a local tow service usually costs around $150.
No Hidden Fees
We’re proud of our “no surprises” policy. Unlike some, we don’t charge extra for short tows. Our prices are based on the vehicle’s weight and how far it needs to go.
| Service | Price | Response Time |
|---|---|---|
| Local Tow (up to 10 km) | $150 | 5-15 minutes |
| Medium Distance Tow (8 km, Dodge Journey AWD) | $223 | 15-20 minutes |
| Emergency Towing | Varies | Less than 20 minutes |
With 30 years of experience and a 4.8-star Google rating, we’re dedicated to affordable towing in Surrey. We’re available 24/7 and respond quickly. Choose Towstar for dependable, affordable towing services.
Customer Testimonials and Reviews
At Towstar, we’re proud of the trust we’ve built in Surrey. Our customers’ experiences show our dedication to excellence in local tow service and roadside assistance.
Real Experiences from Our Clients
Our Surrey roadside assistance has made a big difference in many lives. One customer loved our quick 15-minute response time. Another was happy we arrived 10 minutes early. These stories show our commitment to fast service when you need it.
Customers often talk about our staff’s politeness and helpfulness. One client gave us a perfect 10/10 rating and wants to recommend us. Feedback like this keeps us passionate about providing the best local tow service in Surrey.
Building Trust in the Community
We’ve handled over 17,000 calls a year, making us a trusted name in Surrey and the Fraser Valley. We’re always ready to help, day or night, on busy highways or quiet streets.
We’re more than just a towing company; we’re your neighbors. Our partnerships with major organizations and our role as a municipal contractor for Surrey show our deep roots. Choosing Towstar means choosing a local tow service in Surrey that truly cares.
How to Request Towing Services
Need an emergency tow truck in Surrey? Towstar’s got you covered! We’ve made our contact process easy for you to get help when you need it most.
Easy Contact Options
Getting in touch with us is easy. Just grab your phone and call us. Our number is always ready for your tap. Requesting towing services is simpler than ordering a pizza!
24/7 Availability
Car troubles don’t keep office hours, and neither do we. Our 24/7 towing in Surrey means you’re never alone on the road. Whether it’s sunrise, mid-afternoon, or the dead of night, we’re awake and ready to roll.
When vehicle woes strike, don’t panic – just reach out to Towstar. We’ll be there in a flash, ready to turn your automotive emergency into a thing of the past. Remember, our emergency tow truck in Surrey is just a call away, any time, any day!
| Service | Availability | Response Time |
|---|---|---|
| Emergency Towing | 24/7 | Quick |
| Local Towing | 24/7 | Prompt |
| Long-Distance Towing | 24/7 | Efficient |
Frequently Asked Questions (FAQs)
At Towstar, we’re all about top-notch towing services in Surrey. We know you might have questions, so we’ve put together some common ones to help you out. Whether you need roadside assistance or a vehicle tow, our experienced team is here to help 24/7. Our tow truck Surrey services are reliable, efficient, and designed to get you back on the road as quickly as possible. No matter the situation, you can count on Towstar for professional and friendly service every time.
Common Queries About Our Services
Curious about our Surrey towing services? Here are some frequently asked questions:
- How long does it take for a tow truck to arrive?
- What types of vehicles can you tow?
- Do you offer services beyond towing?
- What areas do you service?
- Are your services available 24/7?
For simple pick-ups, we usually arrive in 10 minutes. More complex situations might take 30 minutes to an hour. We cover a wide area, including Surrey, Langley, Maple Ridge, and more. Our Surrey towing team is ready to help you anytime.
What to Expect During a Tow
When you call Towstar for Surrey towing services, here’s what you can expect:
- A friendly dispatcher will take your call and gather necessary information.
- We’ll provide an estimated arrival time for our tow truck.
- Our certified technician will assess your vehicle upon arrival.
- We’ll safely load your vehicle using appropriate equipment.
- Your vehicle will be transported to the agreed destination.
Our team is trained to handle all kinds of vehicles, from cars and SUVs to all-wheel drive vehicles. We focus on safety and efficiency in all our towing Surrey operations.
Got more questions? Don’t hesitate to reach out. At Towstar, we’re here to provide reliable Surrey towing services and peace of mind, whenever you need us.
Additional Services Offered
At Towstar, we’re more than just a towing service. We’re your top choice for Surrey roadside assistance and vehicle recovery. Our services are designed to keep you moving, no matter what life throws your way.
Roadside Assistance
Got a flat tire? Battery issues? Locked out of your car? Don’t worry! Our Surrey roadside assistance team is ready to help 24/7. We’ll change your tire, boost your battery, or get you back into your car quickly.
With an average response time of 30 minutes, you won’t have to wait long. We’re here to help.
Vehicle Recovery Solutions
Sometimes, you need more than a tow. That’s where our vehicle recovery Surrey services come in. If your car is stuck in a ditch, mud, or any other tricky spot, we can help. Our team can handle vehicles over 10,000 pounds, including buses, RVs, and trailers.
From Guildford to Cloverdale, Newton to South Surrey, we’ve got you covered. Our services start at just $65 for emergency assistance. We offer both residential and commercial options. At Towstar, we’re not just solving problems – we’re preventing them from ruining your day!
Staying Connected with Towstar
At Towstar, we’re more than just a tow company in Surrey. We’re your reliable partners on the road. We aim to keep you informed and entertained, even when you don’t need a tow!
Follow Us on Social Media
Stay updated with Surrey’s top local tow service by following us on social media. We post helpful car care tips, sneak peeks of our team, and some fun tow truck jokes. Did you know 22% of car breakdowns in Vancouver are from dead batteries? We’ll share interesting facts like this and more! Plus, if you ever need reliable tow truck services in Surrey, we’re just a call away! Our team is available 24/7 to assist with breakdowns, lockouts, and more. Follow us to stay informed and ensure you’re always prepared on the road.
Subscribe to Our Newsletter
For more Towstar content, sign up for our newsletter. You’ll get tips for driving in different seasons, special offers, and updates on our services. We’ll share facts like 42% of Surrey drivers have been towed at least once a year. Plus, you’ll be the first to hear about any changes in our hours or new services.
By connecting with Towstar, your local tow service in Surrey, you’ll be ready for anything the road brings. Join our online community today. Great connections are for everyone, not just tow trucks and cars!
FAQ
What types of vehicles can Towstar tow?
Towstar can tow many vehicles. This includes cars, sedans, SUVs, crossovers, and all-wheel drive vehicles. We also tow RVs and heavy-duty trucks with trailers. Our equipment ensures safe towing for all types.
How quickly can I expect Towstar to arrive after I call for service?
Towstar aims for quick responses. Arrival times depend on your location and road conditions. But, we usually arrive within 30-60 minutes.
Does Towstar offer 24/7 towing services in Surrey?
Yes! Towstar is ready to help anytime. Our services are available 24/7, including holidays.
What areas in Surrey does Towstar service?
Towstar serves Surrey and nearby areas. If you’re not sure if we can help, just call us. We’ll check and assist you.
How much does towing cost with Towstar?
Our prices are clear and fair. Costs depend on the service, distance, and vehicle type. We give you a detailed estimate before starting. And, we never have hidden fees.
Does Towstar offer services beyond towing?
Absolutely! We do more than tow. We also help with battery jumps, tire changes, fuel delivery, and unlocking vehicles. For tougher issues, we have vehicle recovery solutions.
Is Towstar insured and licensed?
Yes, Towstar is fully insured and licensed. Our team is certified and regularly trained. We ensure top service and safety.
Can Towstar handle long-distance towing?
Yes, we handle long-distance towing. Need to move your vehicle across town or province? We offer safe and reliable long-distance towing.
What should I do while waiting for the tow truck to arrive?
First, stay safe by moving to a safe spot if you can. Turn on your hazard lights. If it’s dark, keep your interior lights on. Have your keys and vehicle info ready. Call us if you have any worries while waiting.
Does Towstar offer flatbed towing?
Yes, we offer flatbed towing. It’s great for low-clearance vehicles, all-wheel drive vehicles, or when extra care is needed.
