Stuck in Burnaby? Book a tow online in minutes.

If your car will not move, booking online saves time. Pick the tow type that fits, like flatbed towing for low cars or AWD, or underground towing for a parkade.

Quick overview

• Your car will not start or cannot drive
• You are stuck in a tight parkade or condo garage
• You want a price range before the truck shows up
• You do not want the wrong tow type

In this guide

• Clear steps before dispatch
• You can choose the tow type upfront

Simple version:

• Open the quote form and send your pickup spot
• Choose the tow you need, like light duty towing
• Confirm details by text or call back
• Wait in a safe spot for the truck

TL;DR: How do I book a towing company in Burnaby fast?

• Book online first so dispatch has your details.
• Pick the right tow: flatbed or parkade tow.
• For pricing tips, read the Burnaby towing cost breakdown.

What does “book online” mean for towing?

It means you send the key details first, then dispatch matches the right truck. Most cars use light duty towing. Big loads may need heavy duty towing.

Context (what matters in this situation):

• Low car or EV: flatbed towing
• Parkade: underground towing
• RVs: RV towing
• Work gear: equipment towing

What happens after you submit the booking?

Here is the usual flow. If you want to compare service setups, read Towstar vs other Burnaby towing companies.

What this usually looks like (real-world flow):

• You enter pickup and drop off details
• You pick the tow type and note any access code
• Dispatch checks the job and confirms details
• The truck arrives and loads your vehicle
• You get dropped off at the shop or your driveway

Details to confirm (so you get the right help fast):

• Two wheels stuck or bad brakes can mean flatbed towing
• Tight ramps can mean underground towing
• Large vans and rigs can mean truck towing

What you should get as the outcome:

• Less back and forth on the phone
• Right truck shows up the first time
• Fewer surprise add-ons at pickup

What online booking cannot promise

Online booking is fast, but some things can change at pickup. For roadside help before a tow, see Burnaby emergency towing and roadside help.

Limits / constraints (what can slow things down):

• Exact arrival time can change with traffic
• Tow type can change after a quick look
• After-hours jobs can cost more
• Some jobs need more gear and time

Hidden costs to watch for:

• Extra distance past the base range
• Winch or recovery time if stuck
• Storage fees at a yard
• Gate or lot access delays

What to do now

Start your booking first, then keep your phone close. If you are unsure on tow type, note what happened and where the car is parked.

• Share the exact pickup spot and any gate code
• Tell dispatch if the car is AWD, low, or stuck

Our recommendations (quick)

If you are in a parkade, pick underground towing.

If your car is AWD or low, pick flatbed towing.

For big rigs, pick heavy duty towing.

For long trips, ask about long distance hauling.

If you tow a trailer, choose trailer towing.

If you need a backup plan, learn dolly towing.

Safety while you wait

Do these steps first:

Do this in order:

1. Turn on hazards and set the parking brake
2. Move to a safe spot away from traffic
3. Stay visible and keep your phone charged
4. Do not stand between cars
5. If you feel unsafe, call 911

5 fees that can change the price

Ask about these fees before the truck loads. For a simple guide, read the pricing breakdown.

Common fees you may see:

• Dispatch or hook-up fee
• Loaded distance fee
• After-hours fee
• Winch or recovery time fee
• Storage fee at a yard

Scenario: Parkade tow in Burnaby

Low ceilings and tight turns need the right setup. Choose underground towing and share the parkade height.

What to do:

• Share the level and best entrance
• Share any gate code
• Clear items near the car

Scenario: AWD or low car needs a flatbed

Many AWD cars should ride on a deck. Choose flatbed towing and note AWD in the form.

What to do:

• Say if the wheels cannot roll
• Say if the car is in a tight spot
• Keep keys or fob ready

Scenario: Big load or work truck

If it is large or heavy, pick the right truck type like truck towing or heavy duty towing.

What to do:

• Share length and weight if you know it
• Tell us where it is parked
• Plan a clear path out of the lot

Step-by-step: what to do next

Step 1: Start your booking

Send your pickup and drop off details first so dispatch can match the right truck.

Step 2: Share your location clearly

Add the street, lot name, or parkade level. Add a short note like “back lane” if needed.

Step 3: Choose your tow option

Pick the option that matches your vehicle and where it is stuck.

City towing fee page

https://vancouver.ca/streets-transportation/impounded-vehicles-and-towing-fees.aspx

Look into this city pricing page the pricing breakdown before you book. It lists common charges like towing, impound storage, and release fees. Use it to spot surprise add-ons and ask clear questions on the phone. Quick towing links for Burnaby:

• Light duty towing
• Flatbed towing
• Underground towing
• RV towing
• Motorcycle towing
• Trailer towing
• Dolly towing
• Tesla towing
• Boat towing
• Long distance hauling

FAQ

Can I book a tow online without calling?

Yes. Use the quote form to send your details first. Dispatch may call back to confirm the tow type and access.

What tow type do I need for AWD?

Many AWD cars should ride on a deck. Pick flatbed towing and note AWD in the form.

Do you tow from condos and parkades?

Yes, if the setup fits. Pick underground towing and share the height, level, and best entrance.

Can you tow motorcycles?

Yes. Pick motorcycle towing and tell us the make and model. Remove loose bags first.

Can you tow work trucks or equipment?

Yes. Pick truck towing for bigger vehicles, or equipment towing for job gear.

How do I avoid surprise fees?

Share full pickup details and access limits. Read the pricing breakdown before you book.