Welcome to Towstar Towing and Recovery, your trusted towing Surrey partner! If you’re stuck on the side of the road, we’re here to help fast. We’re ready 24/7 with quick and reliable towing services. Whether it’s a small car or a big truck, we can get you moving again.
We’ve been in the business for over 8 years. Our team can handle any problem smoothly. This gives you peace of mind when you need it most. Let’s see why Towstar is the top choice for Surrey towing service!
At Towstar, we’re known for our fast response times. We arrive in 5-15 minutes for emergencies. For RV towing, we aim to get there in 30 minutes. We know every minute is important when you’re stuck.
Concerned about costs? Don’t be. Our towing rates are fair, usually between $90 to $150 for short distances. And if you’re dealing with an ICBC claim, your towing costs might be covered. We focus on providing great value without the high prices.
Key Takeaways
- Towstar offers 24/7 towing services in Surrey for all vehicle types
- Over 8 years of experience in handling diverse towing situations
- Quick response times: 5-15 minutes for emergencies, 30 minutes for RVs
- Competitive pricing with rates between $90-$150 for short-distance tows
- ICBC may cover towing costs as part of valid insurance claims
- Specialized services available, including underground and flatbed towing
What Sets Towstar Towing Apart in Surrey?
You’re not just another customer at Towstar Towing. We treat you like family. Our team works all day and night to make sure you’re never stuck.
Need emergency towing in Surrey? We’re here for you 24/7!
Our Commitment to Customer Satisfaction
At Towstar, your happiness is our main goal. We know car troubles can be a big stress. That’s why we offer great prices and quick service.
We aim to get you moving again with care and efficiency.
Experienced and Professional Team
Our crew is top-notch in towing. They’ve got years of experience, handling everything from simple lockouts to big equipment towing. You can trust your vehicle with them.
State-of-the-Art Equipment
We use the latest towing technology. Our flatbed trucks are safe for all vehicles, big or small. This means your vehicle is less likely to get damaged.
Choosing Towstar for emergency towing in Surrey means choosing excellence. We’re here to not just tow your vehicle but to ease your worries too!
Comprehensive Towing Services Offered
At Towstar, we’re your top choice for towing in Surrey. We offer a wide range of services for all vehicle types. This means you’ll never be left without help.
Light-Duty Vehicle Towing
For affordable towing in Surrey, we’ve got you covered. Our service is great for cars, SUVs, and small trucks. We respond quickly, getting you back on the road in 30 minutes.
Heavy Equipment Towing
Need to move a big machine? Our heavy equipment towing service can handle it. We use special equipment to safely move your heavy machinery.
Emergency Towing Services
Car troubles happen anytime, and so do we. Our team is ready 24/7, 365 days a year. Need a battery boost at 3 AM or help after an accident? We’re here for you.
With over 8 years of experience, Towstar is a trusted name in Surrey. We offer great rates starting at $65 for emergency towing. This makes us a budget-friendly option without sacrificing quality.
We handle everything from local towing to long-distance hauls. Our fleet and team are ready for any job, big or small. Towstar is here to help.
How to Find the Best Towing Service in Surrey
Finding a top-notch local tow truck service in Surrey is easy. We’ll look at important things to think about when picking a reliable towing company.
Evaluating Company Credentials
First, check the company’s credentials. Make sure they have the right licenses and insurance. For example, Towstar is fully B.C Licensed & Certified with ICBC insurance. This shows they are a real business that follows industry rules.
Reading Customer Reviews
Customer feedback is very helpful. Look for reviews that talk about how fast they respond, how professional they are, and if customers are happy. Companies with lots of positive reviews usually offer good service.
Comparing Service Offerings
When looking for 24/7 towing in Surrey, compare what different companies offer. Think about:
- What types of vehicles they can tow
- Where they cover
- Any extra services (like roadside help)
- How fast they respond
| Feature | Why It’s Important |
|---|---|
| 24/7 Availability | Ensures help anytime you need it |
| Local Knowledge | Faster response times and familiarity with area |
| Diverse Fleet | Ability to handle various vehicle types |
| Experience | Indicates reliability and expertise |
By thinking about these points, you’ll be ready to pick a dependable local tow truck service in Surrey that fits your needs.
The Importance of Quick Response Times
Being stuck on the side of the road feels like forever. That’s why speed is key in towing. Towstar, the top towing company in Surrey, knows how precious your time and safety are.
Why Speed Matters in Towing
Quick response times are vital in towing. They keep you safe in risky situations. Fast service gets you moving again quickly, saving your day. In Surrey, where traffic is unpredictable, a quick tow is a big help.
Our Average Response Time
As a top Towing Surrey service, we’re known for our fast response. While Vancouver’s average towing time is 20-30 minutes, we aim to be faster. Our fleet is strategically placed to reach you quickly, anywhere in Surrey.
What To Expect During a Call
When you call Towstar for towing in Surrey, you’ll get a friendly voice and quick questions. We’ll give you an exact ETA and keep to it. Our GPS trucks let us update you on our arrival time. With Towstar, you get more than just a tow – you get peace of mind, fast!
Planning ahead can also save you money. Booking early can cut your towing costs by up to 25%. So, for reliable and quick towing in Surrey, choose Towstar. We combine speed with service excellence.
Safe and Reliable Towing Practices
At Towstar, we put safety first in our Surrey towing service. We make sure our practices are secure, giving you peace of mind when you need it most.
Roadside Safety Measures
First, we secure the area when we do emergency towing in Surrey. We use bright cones and lights to make a safe space around your car. This keeps our team and other drivers safe.
Vehicle Handling Techniques
Our experts handle your car with great care. They use the best tools and methods to avoid any damage. Your car gets the same respect we give our own.
Equipment Safety Evaluations
We regularly check our towing equipment for safety. This ensures it’s always ready for any job. We’re ready to handle any towing challenge safely and quickly.
Our Surrey towing service aims to get you moving fast and safely. Our response times are quick, and our prices are fair. Choose Towstar for a towing experience that’s safe and reliable.
Affordable Towing Solutions for Everyone
At Towstar, we’re dedicated to giving you affordable towing in Surrey. We know car troubles can be stressful. That’s why our services are both easy to get and won’t cost too much.
Transparent Pricing Models
We’re a trusted Surrey tow truck company. We believe in being honest and clear. Our prices are simple, with no hidden fees. You’ll get a clear quote before we start.
Special Deals and Discounts
We’re always looking for ways to save you money. That’s why we have special deals and discounts often. For example, our flat tire towing costs about $150, much less than other companies.
Payment Options Available
We know you might need different payment options. That’s why we accept many ways to pay. You can use cash, credit card, or other methods.
Our commitment to being affordable doesn’t mean we cut corners. We’re ready 24/7 for emergencies, with a quick response time. Our team is fully trained and insured, ensuring safe and reliable service.
Choose Towstar for affordable towing in Surrey that’s top-notch. We’re here to help you get back on the road without spending too much.
Customer Testimonials and Success Stories
At Towstar Towing and Recovery, we’re proud of our reputation for professional Surrey towing. Our customers’ experiences show our dedication to service excellence.
Real Experiences from Our Clients
Sarah called us at 2 AM when her car broke down on the highway. She said our quick response made a stressful situation pleasant. This feedback motivates us to keep providing top-notch service, day or night.
Long-Term Relationships with Businesses
Bob’s Auto Shop has used our Towing Surrey services for years. They call us “reliable as clockwork” and value our extra effort. Our team’s skill in handling all types of vehicles has made us a trusted towing partner for many local businesses.
Community Feedback
Our work in local events and emergency help has made Towstar a trusted part of Surrey. With over 5 years of experience and a fleet of 8+ tow trucks, we’ve earned a solid reputation for reliability and professionalism.
These stories and relationships push us to keep improving. At Towstar, we’re not just towing vehicles – we’re building lasting connections with our community, one satisfied customer at a time.
Frequently Asked Questions About Towing
Curious about towing? We’ve got you covered! Let’s dive into some common questions about our 24/7 towing Surrey service.
How to Prepare for a Tow
Getting ready for a tow is simple. Remove valuables from your vehicle. Make sure the emergency brake is off. And have your keys handy. Our local tow truck service in Surrey will handle the rest!
What to Do in Case of an Accident
If you’re in an accident, safety comes first. Move to a safe spot if possible. Call the police if needed. Then give us a ring. As a 24/7 towing Surrey provider, we’ll be there quick as a flash.
Coverage for Towing Services
Many insurance policies include towing, but it’s best to check with your provider. Our local tow truck service in Surrey works with most insurance companies. This makes the process smooth for you.
| Service | Details |
|---|---|
| Availability | 24/7, 365 days a year |
| Response Time | Quick, typically within 30 minutes |
| Coverage Area | All of Surrey and surrounding areas |
| Vehicle Types | Cars, trucks, RVs, heavy equipment |
Did you know? About 2,000 RVs are impounded yearly in B.C. for various reasons. Our team has over a decade of experience serving Surrey’s roads. We’re ready for any towing challenge. Starting July 1, 2024, ICBC will implement a 3% increase for towing rates. Rest assured, we’ll continue to provide fast, friendly, and affordable service no matter what!
Connect with Towstar Towing Today
Ready to experience the best towing company Surrey has to offer? Towstar is here to help you get back on the road quickly and safely. We know vehicle troubles can be stressful. That’s why we’ve made it easy to reach us when you need us most.
Easy Booking Options
Need emergency towing in Surrey? Just give us a ring at (604) 332-0894. Our friendly dispatchers are available 24/7, ready to send help your way. For scheduled services, you can email us at office.towstar@gmail.com. We’re all about providing options that fit your needs and schedule.
Contact Information
Whether you’re dealing with a flat tire (which accounts for about 30% of towing calls in Vancouver) or a dead battery (responsible for 22% of vehicle breakdowns), Towstar is just a phone call away. Regular vehicle maintenance can help prevent many issues. But when the unexpected happens, we’re here to help.
Follow Us on Social Media
Stay connected with Towstar on social media for helpful tips, customer stories, and updates. It’s a great way to learn about vehicle care and stay informed about our services. Don’t hesitate to reach out – we’re always ready to assist you with the best towing services in Surrey.
FAQ
How do I prepare my vehicle for towing?
To get ready for towing, take out any valuables from your car. Make sure your emergency brake is off. Have your keys ready.
If you can, collect your vehicle’s documents and insurance info too.
What should I do if I’m in an accident and need a tow?
If you’re in an accident, stay safe first. Move to a safe place if you can. Call the police if it’s needed.
Then, reach out to us for 24/7 towing in Surrey. We’ll help you quickly.
Does my insurance cover towing services?
Many insurance plans cover towing, but check with your provider. As a local tow truck service in Surrey, we work with most insurance companies. This makes the process easier for you.
How quickly can I expect a tow truck to arrive?
At Towstar, we’re known for our fast response times. While times can vary, we aim to get to you quickly. Often, we arrive faster than you expect!
Do you offer heavy equipment towing?
Yes, we do! Our Surrey towing service includes heavy equipment towing. We have the right tools and know-how to safely move even the biggest machines.
What payment methods do you accept?
We offer flexible payment options to make towing in Surrey affordable for everyone. You can pay with cash, credit cards, or through insurance. Just ask about our payment options when you call.
Are your towing services available 24/7?
Absolutely! We offer 24/7 towing in Surrey because we know car troubles don’t follow a schedule. Whether it’s late at night or a holiday, we’re here to help.
How do I book a tow with Towstar?
Booking with the best towing company in Surrey is easy! For immediate help, call us at (604) 332-0894. For scheduled tows, email us at office.towstar@gmail.com. We’re always ready to help you.
